Presented on Thursday, October 10, 2024 at 09:00A

Conflict is a situation where two parties are heated or aggravated because one party has possibly harassed the other, often beginning with bias.

Conflict de-escalation is a strategy to prevent people from escalating into violence. It’s designed to help communities protect and take care of each other using an approach that, if successful, can limit or completely eliminate the need for police intervention. It requires patience, a willingness to listen, and an ability to see the humanity in everyone.

This discussion will assist in helping to identify potential conflict before it escalates, suggest various methods for de-escalation, and how to assess whether De-escalation is the right action.